Frequently Asked Questions
What are the most common uses of SQRDUP?
SQRDUP can be viewed outdoors in full daylight, and is best viewed during morning and evening hours. Use SQRDUP for:
- PUTTING Work on your mechanics. A repetitive putting stroke lowers scores.
- TARGET LINE Learn what being aimed at your target means for you.
- BALL LINE See how different ball placements affect your shot.
- HAND POSITION Check hand position: centered, pressed forward or back.
- CLUB FACE Check club face at address. Know if you are open, closed, or square.
- DIVOT INDICATOR Check location and direction.
Do you have a user manual?
What are the best conditions to use SQRDUP?
SQRDUP has operating temperatures of 10°C / 50°F to 50°C / 122°F. SQRDUP lasers are visible in full daylight, but are brightest when viewed during morning and evening hours. Also, in cloudy or overcast conditions and in shade.
Are the lasers safe?
SQRDUP is a teaching tool, but almost all tools could be misused. Lasers need to be respected. Always be aware of your surroundings, the location of the laser light, and do not look directly into the laser. Never point SQRDUP lasers at people, vehicles, aircraft, or boats, no matter the distance. See the Laser Warning label on the device for more information.
Why is the laser green?
The human eye has a spectral response from 550nm to 555nm (wavelength) with peak responsivity at about 550nm. The green wavelength is 495-570nm – right in the sweet spot for the human eye’s visual range. Therefore, the green laser is the best for the human eye. We may come out with additional laser colors in the future – contact us if you are interested!
How long will the battery charge last?
A fully charged battery will last for three (3) hours and will recharge within three (3) hours. The LED indicator will blink red while charging and green when fully charged. If the LED indicator blinks without pausing, unplug unit for 30 seconds and plug back in. The charging cable is included with your SQRDUP. If you lose it, please contact us to order a replacement cable.
Is SQRDUP visible in full daylight?
Yes is the quick answer. However, all lights compete with the brightness of the sun. The best conditions will always be early morning, late afternoon, cloudy or overcast conditions & shade.
How long does it take to ship?
SQRDUP is a cutting edge laser alignment tool, new to market. It is currently being hand-machined to ensure the highest quality. As such, it may take slightly more time to get to you. We are currently shipping within 2 weeks of placing your order.
How long does SQRDUP last (on average)?
SQRDUP lasers have a lifetime of 2,500 hours. Please note if temperatures exceed the maximum operating temperature (50⁰ C / 122⁰ F), the lasers can be damaged or the long-term performance may degrade significantly. We also recommend allowing the battery to fully charge before using.
Can I use SQRDUP while playing in a tournament?
SQRDUP is a teaching tool and is not legal in tournament play. It may be used during practice rounds and at practice facilities.
What is the warranty on SQRDUP?
SQRDUP is warranted against defects in material & workmanship for twelve (12) months from date of shipment. Damage due to accident, alteration, misuse, or abuse resulting from repair by unauthorized parties is not covered. Any disassembling of the unit other than battery replacement will void the warranty. We will repair or replace unit within the above warranty. For out of warranty coverage or damage by user, please email email@example.com for a repair estimate or replacement cost.
If the laser warning label is removed, the warranty is void. WARRANTY IS VOID IF UNIT IS OPEN OR TAMPERED WITH.
General Disclaimer: SquaredUp Corporation is not liable for any incidental or consequential damages, loss, or expenses arising out of or in connection with the purchase, use, misuse, or performance of the product.
What is the return policy?
Please contact SQRDUP at firstname.lastname@example.org for a Return Merchandise Authorization (RMA #) prior to returning the product. When returning the product, we recommend tracking your shipment. You are responsible for any delivery or insurance charge. SQRDUP is not responsible for any shipping loss.